Homelessness: Duty to refer

What do I need to know?

  • You can refer any customer/service user you've identified as being either homeless or threatened with homelessness.
  • The customer / service user must give their consent to be referred.
  • The individual should choose which local authority they wish to be referred to

If you want to refer a customer, or if you are unsure whether to refer, please contact the homeless team on 01709 336009 or by emailing housingsolutionsteam@rotherham.gov.uk.

Please note: This process does not replace or affect any safeguarding concerns and referrals. Please report safeguarding concerns in the usual way.