Whether you want help to start renting a home, want to know your rights as a tenant or are having problems with your landlord we have advice for private tenants that can help.
It’s useful to know the rights and responsibilities you and your landlord (or managing agent) have when you live in a privately rented home. Make sure you have tenancy agreement and you understand the terms. For example, your landlord has a legal obligation to put your deposit into a protection scheme.
It’s the landlord’s responsibility to maintain the property and carry out repairs, and you should speak to them when you have a problem. It’s also their responsibility to make sure the property meets safety standards.
You’re entitled to 24 hours’ notice from your landlord before they visit the property. We also run a landlord accreditation scheme to help promote good practice and standards.
It's good to know when you rent a home what your rights and responsibilities are and also what's expected of your landlord.
You can find out more information and advice about being a private tenant on the GOV.UK and Shelter websites.
Request advice if you are homeless or at risk of homelessness
Or telephone: 01709 336009.