A guide to former tenant arrears

Former tenant arrears are unpaid debts left on a property after the tenant has moved out.

We will refer your former tenant rent arrears to the Council's debt collection agents. They will manage your account and contact you to arrange repayment.

Failure to make payment, or an arrangement for payment, can affect your credit status. It can also affect any rehousing application you make.

Make an offer of payment

Query or DIspute Arrears

If you have a query or want to dispute arrears, please contact us using the below online form:.

Contact us to query or dispute arrears

Deceased Debtors

Please contact us if you are the executor or next of kin for a deceased person with former tenant arrears.

Contact us about former tenancy arrears

Former Tenancy Arrears Framework

The framework outlines Rotherham Council's approach to recovering former tenant arrears, emphasizing fairness, support, and compliance with legislative requirements.