We are committed to providing help, advice and support to all those who are struggling financially.
If you have a money related concern (particularly if you have had a reduction in hours, been put on statutory sick pay or been made redundant) it is important that you contact our Housing team urgent and request that a referral is made to our Income Support Team.
If you need to make a Universal Credit Claim please see the ‘how to’ videos:
Universal Credit full service overview - June 2017 - YouTube
Checking Benefit Entitlement | Turn2us
Paying your housing rent
You can pay your housing rent using one of the below methods:
- Pay online
- 24/7 automated card payment line 0300 456 2723
- Standing order using our bank details (Bank: Lloyds Bank, Sort code: 308012 Account number: 26467460)
Please remember you will need your tenancy reference number for any of these methods.
Payments made after 6pm on Friday will be credited to your rent or garage account the following week.
Leaseholders will receive a separate letter about service charges and support available.