At least once every four years your Area Housing Officer will check in with you, to see how you have settled into your tenancy, and how you’re doing.
Some of the things your housing officer will check:
- who is living at the property
- the condition of the property
- the property is not being used for anything that breaches your tenancy agreement
- that your details are up to date
- what support you may need
The Tenancy Health check is an opportunity for you to:
- ask for advice about your tenancy
- raise concerns about your property
- ask about support that may be available
- give your feedback
- find out how to have your say in how Council services are run
We will send you a letter three weeks before the Tenancy Health check, and if you need to re arrange your appointment, details on how to contact to re arrange the appointment will be on the letter issued.
All of our Area Housing officers will be wearing Identity Badges, and you are welcome to ask to see staff ID before letting them into your home.