Please use this form to submit a request to the Customer Services Digital Team.
If you are requesting a content change, please have the website address (url) to hand before you start this form.
Please allow sufficient time for your request to be actioned by the digital team. The expected timeframes for changes are:
| Request an event |
5 working days |
| Request a change to content |
5 working days |
|
Request new content for the council website or a partner website
Please include all content required in your request or attached in a word document.
|
5 working days |
|
Request a change to existing online form
If it is established that a full redesign of the form is required this may take longer.
|
Between 4 and 6 weeks |
| Request a new online form (including consultations) |
Between 4 and 6 weeks |
| Request to change an existing case management workflow |
Between 4 and 6 weeks |
| Request a new user login |
5 working days |
| Report a problem with the Council website, online form or case management workflow |
Not applicable |
| Request website statistics |
5 working days |
| None of the above (to be confirmed) |
Between 4 and 6 weeks |
Please note: For security reasons, each page of an online form times out after 10 minutes.
