Homelessness: Financial difficulty

Private and housing association tenants

If you can't pay your rent, don't ignore the problem. You need to talk to your landlord as soon as possible. You will need to let them know what you can pay and that you are seeking advice.

You should also check what benefits are available to you and take steps to reduce your outgoings.

Rent arrears

Shelter offers advice on negotiating rent reductions, checking benefits, and working out a repayment plan.

Find out more on how to deal with rent arrears with Shelter

For further help and advice with rent arrears and problems paying rent, visit Money Helper.

Help with rent – arrears, increases and if you’re struggling to pay | MoneyHelper

Benefits

Find out whether you are entitled to benefits and how to apply

If you claim Housing Benefit or the housing element as part of Universal Credit, then you can apply for Discretionary Housing Payments (DHP) if you are struggling to pay rent.

Find out more about discretionary housing payments and how to apply

Contact the Homeless team

If you need any further advice or assistance please get in touch. Phone: Monday to Friday from 8:30am to 5:00pm. Out of Hours: Monday to Friday from 8:30am to 5:00pm or during the weekend and bank holidays

Telephone: 01709 336009